minuted

For appliance repair engineers

A virtual landline for appliance engineers that gets the model number down

The call comes in while you're on your back under someone's worktop with a pump in your hand. The caller reads a model number off a door sticker, describes an error code and asks whether it's worth fixing. You can't price the part without that model number. Minuted keeps the make, the model, the fault and the address, so you can look up the part, work out the repair and ring back with a straight answer.

Where the notes slip

The make, the model number and the fault code, all written down.

  • Model numbers read out while you're wedged behind a washing machine
  • Fault codes and symptoms half remembered when you look up the part
  • Repair or replace prices promised and never rung back

A real appliance repair call, written up

Call with Linda Matthews

9:18am, 3 min

Linda's Bosch washing machine, model WAN28201GB and about six years old, stops mid cycle showing E18 and won't drain. She's at 31 Haven Close, Felixstowe and is in most days. She asked what a repair would cost and whether it's worth doing on a machine that age.

Todos

  • Look up a drain pump price for a Bosch WAN28201GB
  • Call Linda back on 07700 900781 with a repair price
  • Book a visit to 31 Haven Close, Felixstowe

Stop losing appliance repair jobs to notes you never wrote down

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From £14.99 a month. No contract. UK based.

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