minuted

For removals companies

Call intelligence for removals companies

Every removals enquiry carries twice the detail of a normal call: two addresses, a moving date, floors, parking and how much stuff there really is. You take these calls from the cab or mid-carry, and one wrong postcode costs you a morning. Minuted writes up both addresses, the date and everything the caller mentioned about access, so the quote is right first time.

Where the notes slip

Both addresses and the moving date, written up from the cab.

  • Collection and delivery addresses muddled or half heard
  • Access details like stairs and parking never noted down
  • Provisional dates agreed and forgotten until the caller chases

A real removals call, written up

Call with Karen Doyle

10:38am, 5 min

Karen is moving from a two bed flat at 17 Beech House, Mill Lane (second floor, no lift) to 4 Fenton Drive, Stowmarket on Friday the 19th. Parking is on street at both ends. She has a piano and asked whether that's extra. Quoted £480 to £560 depending on the piano, to confirm after a video survey.

Todos

  • Call Karen back on 07700 900871 to book a video survey
  • Confirm piano handling and final price
  • Pencil in Friday the 19th, two man crew

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