minuted

For letting agents

A business phone number for letting agents that logs every repair report

A tenant rings about a leak while you're doing a check-out at the other end of town. A landlord rings to ask what the boiler repair will cost. A contractor rings with the figure. Each call is about a different property and none of it is in writing. Minuted writes up every one with the address, the problem and what was agreed, so you have a dated record when it matters and nothing falls between landlord, tenant and contractor.

Where the notes slip

Repair reports, viewing requests and landlord instructions, all written up.

  • Tenant repair reports taken on the move with nothing in writing
  • Which property, which fault and when access is possible, half heard
  • Landlord instructions and contractor prices lost between calls

A real letting agent call, written up

Call with Megan Lloyd

9:02am, 4 min

Megan is the tenant at Flat 3, 28 Station Road. The bathroom extractor fan stopped working two weeks ago and black mould is now spreading across the ceiling. She works from home on Mondays and Fridays and is happy for a contractor to use the office key on other days. She asked for a visit date as soon as possible.

Todos

  • Log the repair for Flat 3, 28 Station Road and tell the landlord today
  • Get a contractor price for a new fan and mould treatment
  • Call Megan back on 07700 900274 with a visit date

Stop losing landlords to notes you never wrote down

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From £14.99 a month. No contract. UK based.

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